Fall Newsletter
«DON’T FORGET! TURN YOUR CLOCKS BACK ONE HOUR ON SUNDAY, NOVEMBER 3, 2013 AT 2AM.
«CHANGE BATTERIES
IN SMOKE & CO DETECTORS NOW
Office: 206-621-9840
Fax: 206-623-5721
Toll
Free: 877-367-9069
EMERGENCIES ONLY: 206-735-2683
Office
hours are Monday thru Friday
8:30am
to 5:00pm.
Website:
johnlscotthometeam.com
Email:
seattlemetro@johnlscott.com
CONTACT
INFORMATION
Michele
Rozinek 206-621-9840
Yvonne
Arntson 206-696-7573
Lori
Boss 206-696-7562
Barbara
Hansen 206-696-7567
Sheilia
McLaughlin 206-696-7574
Ron
Goldy 206-696-7578
Andrew
Shumway 206-696-7575
We have voice mail and it
is checked frequently. Be sure to leave
a clear message that includes your name, address, telephone number and a brief message.
PLEASE SPEAK SLOWLY AND CLEARLY. If it is
an emergency, refer to the Emergency section of this brochure.
RENT
«Rent is due on or before the first of
each month. Be sure to make allowances
for the weekends and holidays. See
Holiday Closures list.
«Our preferred method of rent payment
is by using your Tenant Portal. See
Appfolio section inside.
« Rent payments are dated the day they
are received, not the date they are mailed.
«If you are mailing in your rent, send
to:
J.L.S.P.M.
1225
S WELLER ST. STE. 400
SEATTLE
WA 98144
HOLIDAY
CLOSURES 2014-2015
«Thanksgiving: Thursday, Nov. 27
& Friday, Nov. 28, 2014
«Christmas: Wednesday, Dec.
24, Thursday, Dec. 25, & Friday,
Dec. 26, 2014
«New Year’s: Monday, Jan. 1,
2015
«Martin Luther King: Monday, Jan. 19,
2015
«President's Day: Monday, Feb. 16,
2015
«Memorial Day: Monday, May 25, 2015
«Independence Day: Saturday, July 4, 2015
«Labor Day: Monday, Sept. 7,
2015
EMERGENCIES
What is an emergency?
An emergency is a “SUDDEN, URGENT, UNEXPECTED OCCURRENCE REQUIRING IMMEDIATE
ACTION”.
What do I do if I have an emergency?
« If
there is danger to life call 911 immediately.
«Call
our 24 hour, EMERGENCY ONLY line, 206-735-2683. Speak
Slowly and Clearly. Include your name, address, phone number, property manager’s
name and the nature of the emergency.
Only emergency calls will be responded to at this number.
«If you
do not get a response, TAKE ACTION yourself.
Inaction could cause you to be responsible for the cost of the
repair. Call the appropriate service
person. You will be reimbursed for your
out-of-pocket expenses as long as you were not responsible for the
emergency. REMEMBER, THIS MUST BE AN EMERGENCY THAT CANNOT WAIT UNTIL THE NEXT
BUSINESS DAY TO BE REPAIRED AND IT MUST BE CREATING OR MIGHT BE CREATING
PROPERTY DAMAGE.
«CHANGE FURNACE
FILTERS NOW
MAINTENANCE
BE SURE TO REPORT ALL MAINTENANCE
PROBLEMS RIGHT AWAY. CHOOSE METHODS BELOW
TO TAKE ACTION. WAITING MAY CAUSE
FURTHER DAMAGE AND YOU MAY BE HELD RESPONSIBLE FOR THAT DAMAGE.
All
maintenance requests must be in some form of writing:
«The
best way is through your Tenant Portal.
If you do not have your portal set up, it is easy. All we need is your email address. Call us at 206-621-9840 and we can set it up.
«You may
go to www.johnlscotthometeam.com. The Online Maintenance Request form is
located under the Property Management tab.
«You may
go to jeannesullivan@johnlscott.com and email her with your request or concern.
«You may
fax it to 206-623-5721.
«You may
mail it to:
JLSPM
John L.
Scott Property Mgmt
1225 S.
Weller St. Ste. 400
Seattle,
WA 98144
«Before making a maintenance request have you checked
the circuit breaker, replaced batteries, checked for reset buttons or tried
plunging the clogs, etc. These should be
tried first and may solve your issue.
« If you are calling about an appliance, furnace,
water heater or other electric or power system in your property, more
information is better. If you can give
us the make, model and serial number of the item, it will speed repair. When calling about heat, we need to know what
kind of heat your have: gas?, electric?
or oil?
« We need to know who to contact along with their
phone # and email.
« You will be contacted by either your property
manager or the Vendor to set up an appointment.
You may give us permission to enter without you there. All of our Vendors are licensed, bonded and
insured. If you make an appointment to
be home when a Vendor arrives, PLEASE BE THERE.
If you skip an appointment, you may be charged a trip charge.
«Vendors are only allowed to do what we have given
them on a work order. Please do not ask
for additional items. Contact your
property manager for any additional work that needs to be done.
PREVENT MAINTENANCE PROBLEMS
«Don’t put anything down drains, garbage disposals or
toilets that doesn’t belong there. There
are products out there that say they are flushable. Not all systems will handle them. DO NOT
FLUSH THEM. These repairs will get
charged to the tenant.
«Put a drain cover over drains that may get clogged
with hair. Hair clog repairs will get
charged to the tenant.
«If you are on a septic system, please refer to the special septic addendum you were given at move in. Contact your property manager if you need another copy.
BE PREPARED / PROTECT
YOURSELF
It is always
important to be prepared. The following
information will help you to be prepared and safe.
«CHANGE THE BATTERIES IN YOUR SMOKE &
CO DETECTORS NOW.
«Make sure that
all vents and ducts are clear, not blocked in any way.
«If your gutters
and downspouts appear to be clogged, please report this to your Property
Manager.
«It is the
tenant's responsibility to roll up any hoses and cover outside faucets if you
have them.
«Check the sewer
drain on the street in front of your residence; make sure it is clear of leaves
and debris.
«If you
have an underground sprinkler system, please contact your property manager for
winterization.
MOLD & MILDEW
«Always use
kitchen & bathroom fans.
« Keep a watch
for it.
«Condensation is
a big cause of mold.
«Anything that
creates steam can create condensation.
«Open windows a
bit to create airflow.
«At the first
sign of mold or mildew, use a mold retardant, which can be purchased at any
hardware store.
«Condensation on
your toilet can run down the sides and collect at the bottom, giving the
illusion that the toilet is leaking. Put
a towel around the bottom to help prevent mold that can form there.
PROTECT YOURSELF FROM CARBON MONOXIDE
POISONING *
«Change your CO
detector batteries now. THIS IS THE
TENANT’S RESPONSIBILITY AND MUST BE DONE.
«DO NOT sleep in
any room with an unvented gas or kerosene space heater.
«DO NOT leave
your vehicle running in a closed garage.
«NEVER, NEVER
BRING A BBQ INSIDE!
Know The Symptoms Of Carbon Monoxide
Poisoning
«You and your
family can get severe headaches, become dizzy, mentally confused, nauseated or
faint.
«Low levels can
cause shortness of breath, mild nausea and mild headaches.
«Symptoms can be
confused with flu, food poisoning or other illnesses.
« If you experience symptoms, get fresh
air immediately. Open doors, windows and
turn off combustion appliances. Leave
the residence.
WEATHER*
«Keep a water
supply on hand at all times.
«Set aside canned
goods for emergencies only.
«Have a supply of
garbage bags, toilet paper, diapers and any other personal items.
« Have medications available to grab.
«Have a radio,
flashlight and plenty of batteries.
«If you use candles be very cautious. Never leave a candle burning when you cannot
keep an eye on it, especially when you are sleeping and while pets and children
are around.
«There are all
sorts of flameless lighting available that is safer to use.
« If a storm is
predicted, fill your bathtub with water for sanitation use, but not for
drinking.
« If power does
go out, wear several layers of loose lightweight clothing.
« Plan to live in
just one or two rooms close to the heat source.
« Assume that any
downed power lines are live. Stay away from them.
«SNOW. In the
event of snow, Tenant will remove the same from any abutting sidewalks. Tenant understands that landscaping
maintenance is considered a part of the rental agreement, and any damage
occurring due to Tenant neglect will be deducted from the Tenant’s deposit.
FIRE*
« Change your
smoke alarm and CO detector batteries now.
THIS IS A TENANT’S RESPONSIBILITY AND MUST BE DONE.
«Keep anything
flammable at least 3 feet away from heaters and stoves.
« Keep flammable items away from
fireplaces. Use the screen to keep
embers in the fireplace.
«Have chimney
inspected and cleaned by a professional if necessary
«Protect
children. Never leave them at home alone
without a responsible person.
« Develop and
practice a home fire escape plan so that every family member can escape quickly
and safely.
«DO NOT leave
candles, space heaters, barbeques, cooking food, etc. unattended at any time.
*Visit www.seattleredcross.org
for Red Cross preparedness information.
RENTER' S INSURANCE
«You are required to have renter’s insurance and
provide proof.
«Property owner's insurance DOES NOT protect
your furniture and belongings in the event of some catastrophic event. Fire, wind, water, falling trees…all of these
can cause damage to your rental unit and your "stuff".
«Renter’s insurance can protect you for loss from
burglary, robbery and vandalism as well.
«It may also cover certain types of damage which may
be your fault, such as a broken window, out of control candle or other type of
unforeseen ”accident”.
«The owner's insurance only covers the unit itself;
it does not cover any of your personal items.
«Call an insurance agent today and make a relatively
cheap investment in the protection of your belongings.
OTHER
INFORMATION
«All of our properties are non-smoking. This means that there is no smoking anywhere
on the premises.
«Assigned parking spaces are just that. If you have an extra car or have visitors, do
not park in someone else’s space.
«Be considerate of your neighbors. Keep any type of noise down. After 10:00 pm is quiet time.
APPFOLIO
Our new
management software system, Appfolio, provides you:.
« Access to
your account, called your Tenant Portal.
You can see what your balance is. Make rent payments and report maintenance
problems. We need your email address to
make this work. Please be sure we have
it.
«Pay
your rent. We do not use ACH. Each month, use your Portal to authorize your
financial institution to send us your rent.
You are in control. You can even
use a credit card to pay your rent. This
does not happen instantly. Please allow
for the banking process. This could be
up to 5 days.
You may also go
to any 7 – Eleven with a rent invoice, which you must get from us, and pay your
rent there. The invoice is
re-usable. This is especially helpful
for those of you who like to use cash!
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